Privacy Policy
Last updated: September 2026
TruckMate Parts (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Information We Collect
We may collect the following types of information when you use our website:
- Personal information: name, email address, phone number, billing and shipping address, company name
- Order information: products purchased, order history, payment details (processed securely by our payment provider)
- Inquiry and quote information: details you submit through our contact and bulk-quote forms
- Technical information: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and payment processing
- Respond to your inquiries, quote requests, and customer support needs
- Send order confirmations, shipping updates, and account-related communications
- Send marketing communications and newsletters, where you have opted in
- Improve our website, products, and customer experience
- Detect and prevent fraud, and comply with legal obligations
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to keep items in your cart, remember your preferences, and analyze site traffic. You can control or disable cookies through your browser settings; however, some parts of the website (such as checkout) may not function properly without them.
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Payment processors and shipping carriers, to complete and deliver your order
- Service providers who help us operate our website, store data, or send communications on our behalf
- Law enforcement or regulators, when required by law
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications at any time. To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us: