Terms & Conditions
Last updated: September 22, 2026
Welcome to TruckMate Parts. These Terms and Conditions (“Terms”) govern your access to and use of our website and the purchase of products from us. By accessing this website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use this website.
1. Acceptance of Terms
By using this website, you confirm that you are at least 18 years of age, or that you are accessing the site under the supervision of a parent or guardian, and that you have the legal authority to enter into these Terms on behalf of yourself or the business you represent.
2. Use of the Website
You agree to use this website only for lawful purposes. You must not:
- Use the website in any way that violates applicable local, national, or international law
- Attempt to gain unauthorized access to any part of the website, server, or database
- Introduce viruses, malware, or other harmful material to the website
- Copy, reproduce, or resell any part of the website or its content without our written permission
- Use automated systems (bots, scrapers) to extract data from the website without authorization
3. Products, Pricing, and Availability
We make every effort to display accurate product information, including descriptions, images, part numbers (OEM/MPN references), and pricing. However:
- Product images are for illustration purposes and may vary slightly from the actual item
- OEM and MPN reference numbers are provided for cross-reference and fitment purposes only; they do not imply that the listed part is manufactured by the original equipment manufacturer
- Prices are subject to change without prior notice
- Product availability is not guaranteed and may change due to stock levels
- We reserve the right to limit order quantities and to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or stock unavailability
4. Orders and Payment
When you place an order through our website, you are making an offer to purchase the selected products. All orders are subject to acceptance and availability. Payment must be received in full before an order is processed and shipped, using the payment methods made available on the website. You are responsible for ensuring that all billing and shipping information provided is accurate and complete.
5. Shipping and Delivery
Shipping times and costs are provided at checkout and are estimates only. Delivery timelines may be affected by factors outside our control, including carrier delays, customs processing, and weather conditions. Please refer to our Shipping Policy for full details.
6. Returns and Refunds
Our Refund and Return Policy, published separately on this website, forms part of these Terms and explains the conditions under which products may be returned or refunded.
7. Account Registration
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, product descriptions, and software, is the property of TruckMate Parts or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.
9. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites, and accessing them is at your own risk.
10. Limitation of Liability
To the fullest extent permitted by law, TruckMate Parts shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of this website or the products purchased from it, including but not limited to loss of profits, business interruption, or vehicle downtime resulting from parts compatibility or fitment issues. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
11. Indemnification
You agree to indemnify and hold harmless TruckMate Parts, its owners, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your misuse of this website, violation of these Terms, or infringement of any third-party rights.
12. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business practices or legal requirements. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction in which TruckMate Parts operates, without regard to conflict of law principles.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us using the details below.